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hey there louis ecabelles here thanks for stopping by in this tutorial im going to show you how you can bulk update records in servicenow now before we get started if you find this tutorial helpful please hit that thumbs up below and be sure to subscribe to stay up to date on the latest servicenow tutorials now lets go ahead and lets get started all right now to update records in bulk through the servicenow user interface what you want to do is navigate to the list of the records that you want to update so you can see here im currently on a list of all incidents and in this example what im going to do is i am going to update multiple records where the urgency is high and im going to set that field to medium now the first thing that you want to do is you want to determine if you are updating all records in a particular list or table or only a subset in this example what im going to do is i only want to update these first two records so im going to go ahead and check on the check