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This video tutorial demonstrates how to customize the URL for the ticket detail page, which is typically included in the order confirmation email. The default URL may not work for everyone due to security settings or themes, and the tutorial provides guidance for creating a more user-friendly URL. It's important to choose a path that is not already in use on your WordPress site, and testing the path before finalizing it is recommended. Once set, the URL path will be automatically appended to your domain. Users are cautioned that changing the path later will invalidate URLs for previously issued tickets, as paths are regenerated in the admin area each time. The default path remains active for users not wanting to change it.
