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In this video tutorial, the presenter explains how to customize the URL for the ticket detail page, which is typically included in the order confirmation email sent to customers. The default URL may not be suitable for all users due to security settings or specific themes. To create a better URL, users can specify a custom path that is not already used on their WordPress site. It is recommended to test the path before entering it, as the changes take effect immediately. The domain will be automatically appended to the custom path entered. If the path is changed later, any existing ticket URLs with the old path will become inactive, as paths are regenerated in the admin area each time.
