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foreign we often talk about getting consumer feedback getting customer feedback and you know that Im a huge fan of that Im a huge fan of fast feedback Cycles combined with fast action Cycles but its not just getting that feedback cycle uh in order its also about how do you listen to the feedback that you get from your customer because most most of the time you you dont have to implement their feedback in a direct kind of way you dont literally have to follow what they say its about understanding what kind of value that people are looking for and I just want to give you two examples that that will contrast this a while ago Fort they asked their customers what they thought about electrical Vehicles about EVs and and one of the conclusions of that survey was that a lot of people mentioned that they would miss the smell of gasoline this was in the U.S so they said were gonna miss the smell of gasoline when we drive an EV so that was like the top rated answer from that survey so the
