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have you ever heard the phrase its not what you say its how you say it or what about the phrase watch your tone theyre both getting at the same thing here delivery of the message meaning the way the message is packaged and presented can often be more important than the message itself maybe youve had someone tell you that your tone upset them or maybe you found someone elses tone bothersome making it difficult to communicate with them and in communication tone is very important in fact professor albert meridian discovered that 38 of meaning is communicated through tone of voice alone and what about the rest well 55 of communication is conveyed through our nonverbal communications such as our body language and our facial expressions and only the remaining seven percent of meaning is conveyed through our words and the sentences we utter this is a theory known as the 7 38 55 rule so now it might make a little bit more sense why the phrase its not what you say but how you say it is ap
