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In this video tutorial, the presenter discusses how to theme a ServiceNow instance on the San Diego version. They begin by showing an instance on a Rome version, where users can easily change themes by clicking a gear icon in the upper right corner, accessing a theme section, and selecting from various options. Once a theme is chosen, like the "terminal" theme, the user interface updates accordingly. However, this method differs for the ServiceNow San Diego version, as the controls and options for theme customization are not the same. The video will delve deeper into these differences and demonstrate how theming works in both versions.