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In this YouTube tutorial, Rohit discusses Day 28 of the Service Portal training, focusing on creating a custom theme. He introduces the current project, a service portal that has been built over the previous days. Rohit navigates through the available menus and shows that the portal is currently using the out-of-box "Large Ola" theme. He explains that the goal is to remove this default theme and save the changes, creating an opportunity to implement a personalized theme. The tutorial emphasizes the importance of customizing themes in the service portal for a more tailored user experience.
