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so here's what you need to know when you are onboarding a new client for your smma business in 2021 [Music] welcome back to another video my name is adam and today like i mentioned i'm gonna discuss with you what you need to know when you're onboarding or taking on a new client for your business okay so let's set the scene you have just got off the phone with a prospect and they want to work with you your next steps are to basically send over the onboarding information and the goal of you sending over all this onboarding information is one to get yourself a client and to actually lock in that deal but two is to make the whole process of getting paid and you actually delivering the service to them as smooth as possible because that gray area right there between getting paid and delivering the work that's where a client will decide if they want to keep working with you or if they don't this is your first chance to really really impress your client and to make sure that they don't stay w...
