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(upbeat music) - Any software engineer knows you won't crank out perfect code every time. No matter how sharp your skills or rigorous you're testing, a few bugs are bound to slip through the cracks every now and then. But bugs don't have to bring you down. With a clear reporting and tracking process in place, your team can detect and debug issues quickly so your software gets back on track with minimal downtime and customer frustration. Before we dig into the nitty gritty details of bug reporting, let's talk about what it is. A bug report is basically the roadmap you give to your developers to help them get to the bottom of a software issue like broken functionality or a feature that doesn't display properly, and fix it. You might submit a bug report through a formal ticketing system or project management tool. That way your team can take the report and track the issue all the way through to resolution. Organizing and prioritizing issues lays a clear path to resolution for your team....