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hello im anne wunsch executive director of the approvals compliance and investigations group at the aged care quality and safety commission this short video is part of a series that explains important information about the serious incident response scheme or sirs under sirs providers of residential aged care and flexible care delivered in a residential setting need to have effective incident management systems in place to respond to record and learn from all incidents that happen in the provision of care a subset of incidents involving consumers must also be reported to the commission when they are witnessed alleged or suspected these are referred to as reportable incidents the obligations under sirs build on the long-standing compulsory reporting obligations but expand on them in several key ways there are eight types of incidents that are portable under sirs providers will already be familiar with three of these unreasonable use of force for example hitting pushing shoving or rough