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The coronavirus pandemic has significantly impacted many businesses, especially gyms, as customers are hesitant to exercise indoors with strangers. Some gyms suspended fees during the shutdown, while others continued to charge dues, causing frustration for customers trying to cancel their memberships. One individual expressed her desire to cancel her Fitness Connection membership after feeling unsafe returning post-shutdown. Despite efforts to cancel online, she found that the option had been removed and faced difficulties when contacting the gym for assistance, highlighting the challenges many are facing in managing their gym memberships during this time.