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An operational plan is a crucial element of a business's strategic plan, outlining the workflow from input to end results and detailing the necessary resources for success. While strategic planning sets the vision, direction, and goals, operational planning translates these into daily workflows aimed at achieving desired outcomes. It should be developed by someone involved in implementation, often requiring collaboration across departments, particularly in finance, HR, and IT. An operational plan addresses four key questions: where are we now, where do we want to be, how do we get there, and how do we measure progress, incorporating essential components such as staff, skills, and funding needs.
