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In this tutorial, Jessica demonstrates how to insert images and videos in Microsoft Forms. She shows that to add a photo near the title, users should select the title and click on the image icon with a pencil on the right side. Users can insert an image via Bing search, OneDrive, or by uploading a file from their computer. However, adding a video is not permitted in the title area. For integrating a video into question prompts, Jessica highlights selecting the specific question, making it editable, and then using the same image button on the right side. This allows for enhanced visualization within surveys or quizzes.