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The text poses a question about who doesn't belong in a group that includes notable figures like W. Edwards Deming, Hans Selye, and Mother Teresa, all of whom have made significant contributions to concepts of quality, health, and compassion. Walt Disney is suggested as the outlier since his work focuses more on animation and entertainment rather than clinical measurement or healing. The speaker reflects on previously viewing Disney's inclusion as illogical but highlights that innovation often arises from making unexpected connections. They reference the book "The Experience Economy," which discusses shifts in economic sectors beyond just commodities, goods, and services, suggesting a broader perspective on contributions to experience and societal impact.
