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Kevin, a Microsoft employee, demonstrates how to edit a PDF using Microsoft Word. He opens a certificate PDF file he found online, which he intends to use for celebrating employees at his company. However, he encounters difficulties in editing the PDF, as he cannot modify the recipient's name or the date. Kevin humorously suggests that while he considered giving a certificate to boost employee satisfaction, he believes increased pay would ultimately be more effective. He expresses the challenge of editing PDFs, setting the stage for showing how Microsoft Word can simplify this task.