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In this tutorial, Sarah from Hebia demonstrates how to change the retention date of a document to a prior date, which is typically restricted in retention systems. She uses an example where the current retention date is set to August 31, 2023, but needs to be updated to July 15, 2023. Normally, retention dates can only be changed to future dates. To facilitate this change, she instructs viewers to access the ACC, select a sample document (an IMG file), and check its current retention date. Sarah then explains how to create a new search for the relevant class definition, locate the retention update property, and select the appropriate option from the dropdown list to proceed with the date change.
