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Dr. Rishi Desai from Osmosis discusses three essential tips for taking a thorough patient history. He emphasizes understanding the mechanics, which include the chief complaint, History of Present Illness (HPI), past medical history, medications, allergies, family history, social history, and review of systems. The first tip he offers is to listen well and empathize with the patient. Dr. Desai highlights the importance of human connection in gathering a patient’s history, noting that patients might choose to consult a robot for straightforward questions but come to healthcare providers for understanding and empathy. His approach focuses on enhancing the quality of interaction during the medical history-taking process.