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Welcome, I'm Hernan Murdock. In this episode, we're going to take a look at written communications. So as internal auditors spend that much time preparing written communications, in particular, their reports, we would like to get a deeper look into what goes into these documents and how we prepare them, and maybe answer the who, what, when, where, how, kind of the thing about them. So to help us with this, Kathleen Crawford, who has a lot of experience in this regard, she's accompanying us. - So welcome, Kathleen. - Hi, Hernan. So as it relates to written communications, and particularly the report, why do we put that much effort into it? I would imagine that part of it is because this is like the product, right? But can you tell us more about why we issue written communications? Yes, you're absolutely right. This is our final product. It's the outward facing product. We have an inward facing one in the form of work papers, but this matters, most of all. It caps everything off. So we...
