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Maddi from Custom Flag Company explains their service agreement designed to keep flags looking fresh without hassle. The agreement allows for customizable service calls, which can be monthly, bi-monthly, quarterly, or semi-annually, all at a discounted rate. The process begins by selecting flags from their flag room, loading them into a vehicle, and heading to the designated location. Upon arrival, the team replaces the old flag with a clean, repaired one and inspects the flagpole components for wear and tear. If any parts such as snap hooks, covers, or rope are damaged, they are replaced to ensure optimal flag performance.
