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what are your customers saying about you if you dont know the answer it may be time to ask hi Im Shane Fair chief marketing officer here at campaign monitor and this is the email minute today youll learn how to get customer feedback via email to get feedback successfully first make sure your email has a clear easy-to-read design unlike other types of email campaigns customer feedback emails should use minimal design simple copy and a clear CTA this makes your message quick with an obvious goal phrases like how is your recent order are perfect ways to engage with readers but dont stop there your message should also tell people why you want feedback looking to improve your site want to design a loyalty program tell your customers simply explaining why you want feedback could make the difference between a subscriber responding and a subscriber ignoring your email finally pick a feedback method thats right for your business you might provide a link to a short survey you can also send
