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so right now im going to teach you something that is a semi-common problem when you go in to change an organization or a contact thats already there lets say me update their address or add their title or other information that is missing because it is done by a prior specialist or employee of our program you fill out all the information you click save and you get an error message and that error message will say something along the lines of um this contact owner is invalid or does not exist what that means is that the person that is the contact owner which is technically the person that inputted them are no longer with us or does not have a sales force license anymore its just the way salesforce works its not the way we want it to work but it can cause complications and im going to take a second to show you how to easily change this so im currently on a contact record the contact owner is a staff person that is no longer with us right next to this is this little symbol its a li