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three strategies to increase customer satisfaction if your job is customer satisfaction your real job title is problem solver brian tracy your success in sales and growing your business is directly linked to your ability to satisfy your customers and gain their loyalty by improving customer satisfaction levels you not only improve your current sales but you also set the foundation of future sales success there are three main strategies to increase levels of customer satisfaction all based on the degree to which you meet or exceed customer expectations the higher the level youre able to achieve the more youll build customer loyalty and the greater your business will succeed with that in mind here are three strategies to improve customer satisfaction levels to grow sales and become more successful strategy number one meet customer expectations this is the bare minimum level of customer satisfaction you should deliver for your business to survive by meeting the customers expectations an