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welcome to other levels today you will learn how to create this service level management dashboard using Microsoft Excel join our Channel membership and enjoy the full video tutorial you can get this template by visiting our online store other- level.com lets start you can note the font formats and styles used for the different parts of the dashboard first well show you how to get the kpis [Music] values here is the data set lets begin by creating the pivot tables go to insert menu and create pivot table add feedback ID to the values field and change the field calculation to count instead of sum we will use this data in the dashboard hence lets input total cases in above cell and format it is shown in the tutorial now give reference of pivot table count for total cases value also we will use if error in case of error repeat the steps for other values lets add this data to the dashboard insert a text box from the insert menu give the reference of value from pivot table in Formula b
