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[Music] starting with 11-0 of the software we are providing the ability for you to administratively change the time period of a service agreement once its sold to a customer so here i am um on this customer record and i can see i have a service agreement from the 5th of november 2020 to 2021. so um this came up a lot especially in 2020 with the chronovirus people extending out uh the length of their service agreements uh this also comes up if somebody cancels they buy it and then a couple months later they cancel it so how do you change the end dates or maybe you just want to manipulate the dates to be whatever you want them to be so all you got to do is you can come in here and click edit and then from here you now see that the period from and the period two basically the start and end dates um are changeable so i could come in here and say okay well you know that this this person canceled or you know i only want a six-month agreement whatever uh the the situation um may be now pleas
