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sometimes a receipt is issued and it becomes invalid for example perhaps you issued a tax receipt for a donation then realize that the amount of the donation was incorrectly entered into sumac thus the receipt you created is an error as well in order to fix this the receipt needs to be cancelled the first thing you should do is find the electronic receipt document wherever it was saved on your curve er once you found the invalid receipt document move it into a folder called cancelled receipts if you preserve paper copies of receipts you should also find the paper copy of the invalid receipt mark the paper copy as cancelled then store the copy of the invalid receipt in a separate paper folder now that youve taken care of the electronic and paper copies of the invalid receipt you should cancel the receipt in sumac in your sumac console click fundraising then click donations search to find the donation that you need to cancel for this example well search using the donors last name first