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[Music] today I will show you how to cancel an event through your ticker account after you have logged in you will be presented with the event dashboard where you can see all your upcoming events and select the one that you wish to cancel after youve selected your event please click on the button that says edit event then you will scroll down to your ticket section so that you can deactivate each ticket type ensuring that it is not visible and available for purchase to do so click on the pencil icon scroll down to where it says ticket visible and uncheck that option click on update ticket and repeat the same process for the next ticket type you will notice that each of them will have a not visible symbol then make sure to click save now you have deactivated the ticket sales next please inform our team that you have canceled the event by opening up the instant messenger found within your tick account click on start a conversation then type in to notify us and send us a message well ta