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[Music] we regularly act for clients in the tech sector who develop and launch apps for consumers they can be mobile apps they can be web apps and often its both now our clients usually get very very excited about their apps when theyre launching them they focus on the marketing they focus on getting as many customers on board and in the course of doing so they usually overlook the terms and conditions of the app and its important that these terms are not overlooked because the app terms need to comply with the consumer Rights Act and associated legislation this is important because consumers are considered a protected contractual counterparty in ance with the legislation as opposed to businesses consumers are considered to have less commercial nouse about them and as a result the legislation gives them more rights than need to be dealt with in the contract itself so well talk about that in more detail later but Im going to pass over to Alex now whos going to discuss enforcement
