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sometimes you have to hand over your Samsung Galaxy to another person like a phone repair specialist if youre worried about privacy in these situations put Galaxy into maintenance mode open settings next tap battery and device care tap maintenance mode you will be prompted to set up a pin password or pattern for security when enabling this feature for the first time [Music] tap turn on you can choose whether to create a log to analyze issues if theres a problem tap restart to enter maintenance mode when you get your device back from service power it on [Music] open the notification panel tap on the notification your phone is in maintenance mode tap exit tap restart enter your PIN password or pattern and tap continue and your phone will restart in regular mode with maintenance mode you can have peace of mind when trusting someone else with your phone [Music] thank you