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If youre an IT leader, you know how important it is to set up your users for success, providing them with everything they need to accomplish their goals. But in order to do that, you cant rely on constant emails, or phone calls for them to request that service. You need to be smart about how you offer it. This is why an IT service catalog is a great asset for any IT organization that offers multiple products and services to its end users. It acts as a one-stop shop where users can see the services on offer and discover any information they might need in relation to those services. So, what makes a great IT service catalog? Lets talk about that. So, for those of you unfamiliar with the concept, an IT service catalog is a resource that provides end users with clear and accurate information on all IT services that an organizations IT department offersIit is a centralized database of active IT services. Now, the IT service catalog consists of two distinct bu
