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hey everyone Im Joanna Lord the VP of growth marketing over here at SEO Maas and today were gonna be doing our whiteboard Friday on 10 ways to get more customers and I think we all know why its super important to have a large volume of customer feedback but today were gonna be talking about some of the more common places that you find it and some of the less common places so places that maybe you could suggest to teams to go look at so that were constantly hearing from our customers and were constantly trying to improve on on the experience that were giving them so jumping right in some of the common ways that people go looking for customer feedback obviously help tickets right so any place youve a customer service team or a help team we we do a great job of this in SEO Maas our help team is always on top of what are our customers feeling what are they saying how are they feeling about something being down or what are they suggesting for us to do and taking that information and