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In this episode of "Units," the focus is on effectively managing a notice of intent to vacate from tenants. Prompt acknowledgment of the notice is essential, with recommended phrasing to confirm receipt and the specified move-out date. It's important to obtain permission from the resident to show the unit to prospective tenants and to request confirmation for a final walk-through. This allows property managers to assess any damages beyond normal wear and tear, ensuring a fair resolution for both parties involved. Encouraging residents to cooperate during this process is also highlighted as a key step in facilitating a smooth transition.