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hello and welcome to highet video training series for Horizon in this video we will cover the topic of how to reset all the various passwords for the Horizon voltones these include the soft client mobile client integrator and the receptionist console to start log on to your administrator portal and from the top toolbar select users then list users from the list you want to find the user in question so in this example we will use El Noy extension 410 on the right hand side select edit under her name the first screen you come to will give you the ability to reset all the passwords so the five buttons at the bottom you want to select reset client password just beside the save button so press that then select yes to the confirmation box that comes up and that is you done youamp;#39;ll get a confirmation message saying that itamp;#39;s been reset successfully just below the username what will happen now is an email will be sent to the email address specified in the email field and that is