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Home warranties can provide peace of mind for homeowners, but it's crucial to read the fine print, as not all are equal. Investigative reporting by Jessica McMaster highlights ongoing complaints about Choice Home Warranty, particularly from Kim Riley, who paid $40 monthly for three years. Initially, Riley experienced smooth service with minor repairs, but when her dryer broke, the situation deteriorated. After four repair attempts over a couple of months, the process became frustrating and time-consuming. Riley’s experience suggests that while home warranties can be beneficial, issues may arise that challenge their value and efficacy.