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International music acts are returning to Singapore, but recent ticket-buying experiences have been challenging due to the ticketing platform's inability to handle high volumes, resulting in payment errors. Many fans expressed frustration over this issue as they eagerly anticipate upcoming concerts. In light of Taylor Swift's concert announcement in Singapore, one team member mobilizes colleagues to secure tickets when sales open on July 7. Three team members who previously registered with Ticketmaster received access codes, providing them with a better chance of successfully purchasing tickets. The goal is to understand the challenges of securing concert tickets amid these issues.
