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A business letter is a formal letter used to provide information or request action, distinct from casual correspondence. It typically includes several sections: the heading with the sender's address and date, the inside address with the recipient's name and address, and a salutation (e.g., "Dear Mrs. Cheever"). The body of the letter is crucial, as it conveys the main message. For example, one might inform Mrs. Cheever about a missing toy purchased in a recent order and politely request a replacement. Maintaining a polite and formal tone is essential in business letters.
