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in this appFolio video were gonna talk about how to address work orders that have newly come in from a tenant so typically what would have already happened is you would have received an email from appFolio saying that there is a new work order request once you log into appFolio this is the view that you see from the dashboard to go to the work orders youve got a top row here of options maintenance is one of them and below that youve got work orders lets go ahead and click on that that brings us to this screen here that has all of the work orders that are currently outstanding now Im logged in to the emergency hours line so I see all the work orders from all the properties that to be living manages the first one here is new this is the one that has come in just recently so Im gonna go ahead and click on it so here now inside the work order youve got all the details that you need got a description looks like we have a central heater that is no longer working youve got the propert