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In this video tutorial, viewers will learn two methods for creating email templates in Lightning Experience, requiring system administrator permissions. If users lack these permissions, they should consult their system administrator. The first method involves composing an email directly. Users navigate to Contacts, select a contact, and start composing an email by entering the subject and a message of gratitude. They can add merge fields, such as the recipient's First Name, by either scrolling or filtering options. Additionally, users can attach files by clicking "Attach File," with options to upload new files or select existing ones.
