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In this video tutorial, Kevin, a Microsoft employee, introduces Microsoft Bookings, a scheduling tool designed for small businesses. It allows customers—such as those visiting a dentist, pianist, hairdresser, or gym trainer—to schedule appointments easily. Bookings provides a personalized page where customers select services and times, and it automatically schedules the appointments. Additionally, it sends reminders to customers via email and text as the appointment date approaches. While tailored for small businesses, Microsoft Bookings can also be used in other contexts.