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Employee satisfaction is crucial for a successful business, as it directly affects employee performance and retention. It refers to how content employees are with their jobs, and companies must prioritize it to mitigate turnover. Employee satisfaction is typically assessed through feedback forms, which consider factors like compensation, workload, management perceptions, flexibility, teamwork, and resources. Regular feedback mechanisms allow employers to track employee happiness and identify areas needing improvement. Surveys can be conducted either in-person or online and can include closed or open-ended questions to effectively gauge employee sentiments and experiences.