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In a recent report, a La Habra mom shared her experience of trying to purchase tickets for a Bad Bunny concert, highlighting the difficulties faced due to high demand. The mother, who requested anonymity for privacy reasons after becoming a target of hackers, revealed that her Ticketmaster tickets were stolen. An email from Ticketmaster confirmed that her tickets had been transferred to someone else, despite her efforts to retrieve them. She noted the slow response from Ticketmaster, which promised to reply within 24-48 hours. The report also mentions that Ticketmaster did not provide details on the number of affected customers or explanations regarding the stolen tickets.