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Writing an effective complaint letter requires calm and clarity. While it's important to address issues promptly, avoid writing when you're triggered or outraged, as these emotions can lead to losing your temper or regrettable statements. Once you've calmed down, keep your letter brief—one to two pages. Start with a clear statement of why you're writing, followed by what you want. Present the facts in chronological order and clearly outline how your expectations were not met. This concise approach increases the likelihood that your complaint will be read and addressed.
