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hi my name is mark and were going to look at how to write a service contract the purpose of a service contract is to formally identify an agreement thats taken place between the service provider and the recipient of the service that can be anything from even ordering home delivery to working with another organization in the office the service is basically a provision provided by the service provider in terms of installing or implementing or creating something on your companys behalf they are bound by a set of standard rules and regulations that they must perform but at the same time they should be covered should anything unplanned at least go wrong so its a contract that basically indicates they will provide a service but at the same time covers them to cover them for any issues that could go wrong or affect them in terms of their delivery of that particular service such as their car breaking down on the way obviously they didnt plan that to happen they didnt want to be late they