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part one you will hear a representative from a train company talking to a woman about her train journey first you have some time to look at questions 1 to six now listen carefully and answer questions 1 to six hello do you mind if I ask you some questions about your journey today were doing a customer satisfaction survey yes okay Ive got about 10 minutes before my train home leaves Im on a day trip great thank you so first of all could you tell me your name its Sophie bird thank you and would you mind telling me what you do Im a journalist oh really that must be interesting yes it is so was the reason for your visit here today work actually its my day off I came here to do some shopping oh right but I do sometimes come here for work okay now Id like to ask some questions about your journey today if thats okay yes no problem right so can you tell me which station youre traveling back to stormforth where I live ah can I just check the spelling s t a u n f i r t h thats right mh
