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In this episode of Healthcare Matters, host Mike Matray welcomes attorney Richard Rymond from the Reminger Law Firm in Cleveland, Ohio. Richard specializes in various types of liability defense, including medical and dental malpractice. The discussion focuses on how to respond to a medical liability claim when a records request is received. Richard emphasizes that physicians must respond to such requests by providing a complete copy of the patient chart. He highlights the importance of compliance in these situations and hints at additional considerations for healthcare professionals when navigating records requests.