Bind theme in the Customer Feedback

Aug 6th, 2022

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How to bind theme in the Customer Feedback

4.8 out of 5

57 votes

before you start sending your surveys out we want to make sure that they fit within your organization meaning the branding for your company is present in those surveys so if youre sending those out and a customer receive something and they click on the link to open up a survey and it looks completely different to everything else theyve ever seen from you its going to be a bit confusing and its also not going to look very professional so what we can do is we can create a theme for voice of the customer and use that theme each survey so if we go to the voice of the customer menu and under collateral were going to click on themes so we can see that theres a default theme thats already set up for us so I can just go ahead and look at that and we can see there its fairly straightforward its you know its not that exciting and its probably got nothing to do with how your current company sort of theme or branding looks so what were going to do is were going to create a new theme f

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