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In this tutorial, a nonprofit leader shares a valuable lesson about donor gratitude, emphasizing that thank you notes are crucial for securing future gifts. Early in the foundation's establishment, the leader and staff attended an annual convention, leaving only minimal staff behind. Upon returning, they discovered a major gift of $5,000 had been received but not acknowledged. The donor expressed frustration for not receiving any communication, highlighting the importance of timely acknowledgment. The leader felt devastated by the oversight but made sure to apologize. The experience underlines the significance of promptly thanking donors to foster ongoing support and engagement.