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Hello and welcome to Intertek Global Training. I'm Jackie Stellar, the warranty administrator. We aim to build reliable products, but sometimes components fail. This video helps you make claims quickly for repairs. Warranties can be submitted by paper, fax, or email, but the easiest way is online through our secure site. Claims must be filed within 30 days of failure. The information needed is the same for paper or online claims. Log on to Intertekgeo.com, create an account, and start a new claim. Call the warranty department for claim status.