Getting complete power over your files at any moment is vital to relieve your daily duties and boost your efficiency. Accomplish any goal with DocHub features for papers management and hassle-free PDF file editing. Access, adjust and save and integrate your workflows with other safe cloud storage services.
DocHub gives you lossless editing, the chance to use any format, and safely eSign papers without searching for a third-party eSignature option. Obtain the most of your file managing solutions in one place. Try out all DocHub capabilities right now with the free of charge account.
hi excuse me my name is Gillian I am the senior vice president of client services at talk desk and Im really excited to be here today also a little nervous the stage is a little bit bigger than I thought it was gonna be I might have heated my my husbands advice when I walked out this morning not to deliver the baby on stage if I had known so just bear with me the theme of todays talk is how to build a CSM team that generates a hundred and thirty percent plus net retention Im really excited to talk to you about this topic at talk desk we have achieved really amazing customer retention net retention advocacy loyalty and my goal today is to share with you some of the learnings and tactics that Ive gathered over the last two years and hopefully you could leave this session enabled with a handful of action items or ideas that you can take back to your organizations in order to start to move the needle on net retention before I dive into the main content of todays presentation which i