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Access On-Demand is a rapidly growing home health technology company that improves care for over 1.5 million patients and is trusted by more than 7,000 healthcare organizations. They emphasize ongoing training and create content for learning anytime, anywhere. This tutorial, led by Susanna Welch, the CAPS Research Coordinator at Access, focuses on the Home Health CAP Survey. It will provide an overview of the survey, explain how it works from an administration perspective, review the survey questionnaire, discuss its impact on home health agencies, and offer strategies to optimize survey scores. Each staff role's contribution to improving agency scores will also be addressed.
