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The tutorial introduces the exploration phase in creating a shared understanding, building on the initial dialogue phase that begins with a three-legged leveling statement: stating a concern, expressing a desire to understand the other’s perspective, and agreeing to find a resolution that feels good for both parties. The exploration phase comprises two key skills: inquiry and advocacy. Inquiry involves encouraging others to share their perspectives and listening empathetically. This can be done through questions such as, "What's the situation from your viewpoint?" or "What are your thoughts and feelings about this?" Engaging in these practices paves the way for deeper understanding and collaboration.